FAQ

You have questions, we have answers. If we don’t cover what you need here (we can’t think of everything!) get in touch and we’ll hit you back ASAP.

Where to Buy

Where can I buy No Cow products?

Online: You can buy No Cow products directly from our website, Amazon or other online retailers like Vitamin Shoppe & GNC.

In-store: check out our store locator to find a location near you!

I can’t find No Cow at any stores by me. What should I do?

First option, join us online! You can buy all of our products directly on our website.

Second option, ask a store manager. Make sure you mention which products you are specifically looking for on shelf. Then, have them get in touch with us at sales@nocow.com and we can help them out!

Thinking of getting after it with No Cow?

What’s so great about your bars?

All No Cow Protein Bars deliver at least 20 grams of plant-based protein with only 1 gram of sugar. Our bars are also non-dairy, gluten-free, Non-GMO, soy free, and vegan.

What is Fluffbutter®?

What is Fluffbutter, you ask? Well, we start with either peanuts or almonds as the base, then infuse it with non-dairy protein. All of our Fluffbutters are also soy-free, gluten-free, non-GMO, & vegan. Did we also mention guilt free? Our Fluffbutters are mind-blowingly delicious, with 10g of protein and just 1g of sugar per serving.

What’s unique about No Cow Protein Cookies?

No Cow Protein Cookies are non-dairy cookies filled with at least 12 grams of protein per cookie with only 1 gram of sugar! No Cow Protein Cookies are also delicious tasting, gluten-free, soy free, and Non-GMO. Now that’s one cookie you can feel good about eating!

I haven’t tried No Cow yet but I’m interested, can you hook me up with a free sample?

While we would like everyone to join the No Cow Revolution, at this time we cannot ship individual bars as samples. BUT! We’d love for you to try our products! If you are not completely satisfied with your purchase, let us know at info@nocow.com and we will be happy to either replace your purchase or issue you a refund based off of our refund policy (see “I’d like to return my No Cow products, what should I do?” for more information).

What are the most popular flavors I should try?

We may be a little biased but we happen to think all of our products are great. Give them all a try! However, D’s favorites are: Peanut Butter Chocolate Chip Protein Bars, Chocolate S’mores Fluffbutter®, and Double Chocolate Protein Cookies.

Online Store

Is your website secure?

Yes, it’s safe. We use a secure server in order to protect against misuse of your credit card info.

What forms of payment do you accept online?

We accept Visa, MasterCard, American Express, Discover, Diner’s Club Card, and PayPal.

How long does it take to ship?

Most orders will ship in 1-2 business days. You should expect to receive your order within 2-6 business days.

How do I track my order?

As soon as your order is complete, we’ll send you a shipping confirmation with your tracking ID number.

Do you offer free shipping?

We offer free shipping on all orders over $50.

Why isn’t my discount code working?

Let’s check a couple of things:

  1. Did you fill out all necessary information first?
  2. Is the code spelled correctly? (capitalization should not impact it)
  3. Has the code expired? (all of our codes have an expiration date marked with them)
  4. Are you trying to enter more than one code? (you can only use one code at a time)

Still need help? Call us at 1- 833-MYNOCOW (M-F) or email us at info@nocow.com

Do you ship internationally?

Unfortunately, at this time our products are only available in the US through our retailer partnerships and online stores.

Do you offer wholesale?

Yes! Head on over to our wholesale page for more information and to apply to become a No Cow Wholesaler. More questions? Drop us a note at wholesale@nocow.com and we’d be happy to assist you.

Product Questions

What is the shelf life of No Cow products?

For all of our products, we recommend you find the exact “Best By” date printed on the back of our bars & cookies, and the bottom of our Fluffbutter® containers.

How much protein is in No Cow products?

We recommend you look at each product for exact nutritional information. However, each bar has at least 20 grams of protein per serving, each Fluffbutter® has 10 grams of protein per serving, and each protein cookie has at least 12 grams of protein per serving.

Are your products Vegan?

Yes, all of our products are Vegan.

Are your products gluten-free?

Yes, all of our products are gluten free! Our bars and cookies are even Certified Gluten-Free.

Do your products contain Dairy?

No.

Do your products contain Soy?

No.

Are your products Non-GMO?

Yes.

Are No Cow products recyclable?

At this time, our Fluffbutter® containers and the cartons of our bars and cookies are recyclable. Please contact your local recycling facility for more information and to check to see if these items are recyclable in your area.

Does Fluffbutter need to be refrigerated after opening?

We recommend that you place it in the fridge to help maintain freshness, minimize separation of the oil, and extend shelf life. However, this is not necessary. Feel free to treat it like you do any other nut butter.

Is your palm oil sustainably sourced?

We were extremely selective when choosing a palm oil supplier. Our palm oil is considered certified sustainable by the RSPO.

Are your products Kosher?

Our protein bars are OU Kosher certified. Our cookies are not yet Kosher certified.

What are the natural flavors listed on your products?

All of our natural flavors are 100% natural flavorings derived from plant based sources.

I’d like to return my No Cow products, what should I do?

We’ll tell it to you straight and we want you to tell it to us as well. If for any reason you are not happy with your purchase, please reach out to us at info@nocow.com. Our customer service team will be happy to help you seek out better by replacing your purchase or issuing you a refund.

Refund Requirements:

  • All requests must be made within 30 days of your purchase
  • For bars and cookies no more than 3 items may be missing in order to receive a full refund
  • For Fluffbutters no more than 1/3 of the jar may be missing in order to receive a full refund

How to return your items:

  1. Contact info@nocow.com
  2. Fill out a return slip* and mail it to the address below along with the product you are returning
  3. Once your package is received, we will process your request and issue your refund or replacement product. Refunds will be processed within the same payment method you used at checkout. For exchanges, products will be shipped within 5-7 business days.

*Please note we do not cover shipping cost for returns. For your protection, we recommend you use USPS flat rate boxes which have insured tracking.

Return Address:
No Cow Customer Support Dept.
1526 Blake St., #200
Denver, CO 80202

Marketing and other opportunities

Do you have a brand ambassador/sponsorship program?

We’re pumped you asked! We just launched our No Bull Society ambassador program. Visit our ambassador page for more info and to apply!

Do you have a Registered Dietitian program?

We invite RDNs to join our No Bull Society. Check out our No Bull Society page for more info and to apply!

How do I get in contact regarding PR opportunities?

Please email marketing@nocow.com.

Is D available for speaking engagements or media requests?

Please email marketing@nocow.com for all inquiries.