FAQ

WHERE TO BUY

Where can I buy No Cow products?

Online: You can buy No Cow products directly from our website, Amazon or other online retailers like Vitamin Shoppe & GNC.

In-store: check out our store locator to find a location near you!

I can't find No Cow at any stores by me. What should I do?

 First option, join us online! You can buy all of our products directly on our website.

Second option, ask a store manager. Make sure you mention which products you are specifically looking for on shelf. Then, have them get in touch with us at sales@nocow.com and we can help them out!

THINKING OF GETTING AFTER IT WITH NO COW?

What's so great about your protein bars?

All No Cow Protein Bars deliver at least 20 grams of plant-based protein with only 1 gram of sugar. Our bars are also dairy-free, soy free, certified gluten-free, and certified non-GMO!

What are the most popular flavors I should try?

We may be a little biased – but we happen to think all of our products are great. However, some of the most popular of the bunch are PB Chocolate Chip, Chocolate Fudge Brownie, Lemon Meringue Pie, and Chunky Peanut Butter.

Don’t forget to try our NEW Energy Bars, too! Chocolate Sea Salt and Coconut Almond are the fan faves these days!

ONLINE STORE

Is your website secure?

Yes, it’s safe. We use a secure server in order to protect against misuse of your credit card info.

What forms of payment do you accept online?

We accept Apple Pay, Google Pay, Visa, MasterCard, American Express, Discover, Diner’s Club Card, and PayPal.

How long does it take to ship?
Most orders will ship in 1-2 business days. You should expect to receive your order within 2-6 business days. Please allow an extra day or two around holidays and promotions due to increased order volumes.

How do I track my order?

As soon as your order is complete, we’ll send you a shipping confirmation with your tracking ID number.

Do you offer free shipping?

You betcha. We offer free shipping on all orders over $50.

Why isn't my discount code working?

Let’s check a couple of things:

  1. Did you fill out all necessary information first?
  2. Is the code spelled correctly? (capitalization should not impact it)
  3. Has the code expired? (all of our codes have an expiration date marked with them)
  4. Are you trying to enter more than one code? (you can only use one code at a time)

Still need help? Call us at (303) 953-4369 (M-F) or email us at info@nocow.com.

Do you ship internationally?

While our goal is to make No Cow worldwide, our products are only available in the US currently through our retailer partnerships and online stores. We'll be the first to say when our products are available internationally.

Do you offer Wholesale?

Yes! Head on over to our wholesale page for more information and to apply to become a No Cow Wholesaler. More questions? Drop us a note at wholesale@nocow.com and we’d be happy to assist you.

PRODUCT QUESTIONS

What is the shelf life of No Cow products?

For all of our products, we recommend you find the exact “Best By” date printed on the back of our bars.

How much protein is in No Cow products?

We recommend you look at each product for exact nutritional information. However, each protein bar has at least 20 grams of protein per serving, and each energy bar has 12g of protein.

Are your products Vegan?

Yes, all of our products are Vegan.

Are your products gluten-free?

Yes, all of our products are certified gluten-free!

Do your products contain dairy?

Negative.

Are your products non-GMO?

Yes, all of our products are Non-GMO Project Verified!

Is your palm oil sustainably sourced?

We were extremely selective when choosing a palm oil supplier. Our palm oil is considered certified sustainable by the RSPO (Round Table on Sustainable Palm Oil).

Are your products Kosher?

Our protein bars are certified Kosher by the Orthodox Union, however our energy bars are still in the process of being certified!

What are the "natural flavors" listed on your products?

Our natural flavors are purified extracts from natural sources such as spice, fruit or vegetable. All of the natural flavors we use at No Cow come from real food ingredients such as fruit and chocolate. The flavors are produced using processes such as heating, extraction, and fermentation.

What's your return policy?

If for any reason you are not happy with your purchase, please reach out to us at info@nocow.com. Our customer service team will be happy to help by replacing your purchase or issuing you a refund.

Refund Requirements:

  • All requests must be made within 30 days of your purchase.
  • No more than 2 items may be missing in order to receive a full refund.

How to return your items:

  1. Contact info@nocow.com
  2. Fill out a return slip* and mail it to the address below along with the product you are returning
  3. Once your package is received, we will process your request and issue your refund or replacement product. Refunds will be processed within the same payment method you used at checkout. For exchanges, products will be shipped within 5-7 business days.

*Please note we do not cover shipping cost for returns. For your protection, we recommend you use USPS flat rate boxes which have insured tracking.

Return Address:
No Cow Customer Support Dept.
1526 Blake St., #200
Denver, CO 80202

MARKETING AND OTHER OPPORTUNITIES

Do you have a brand ambassador/sponsorship program?

Yes! We’ve recently launched our No Bull Society Ambassador Program, but are working on making it even better. For now, hold tight on applying and send us an email at nobullsociety@nocow.com. We’ll reach out once we are accepting new ambassadors!

 

How do I get in contact regarding PR opportunities?

Please email marketing@nocow.com.

Is D available for speaking engagements or media requests?

Please email marketing@nocow.com for all inquiries.