FREQUENTLY ASKED QUESTIONS

No Cow Product Allergens

ALL of our porducts are always DAIRY FREE, CERTIFIED GLUTEN FREE, NON GMO CERTIFIED, KETO FRIENDLY, VEGAN, AND SOY FREE!

BARS
Contains Peanuts Only:
Chunky Peanut Butter, Peanut Butter Chocolate Chip, Dipped Peanut Butter Cup.

Contains BOTH Peanuts and Almonds: Dipped Birthday Cake.

Contains Almonds Only: Blueberry Cobbler, Chocolate Chip Cookie Dough, Lemon Meringue Pie, Chocolate Fudge Brownie, Cookies N'Cream, Pumpkin Pie, S'mores, Maple, Sticky Cinnamon Roll, Key Lime Pie, Chocolaate Sea Salt, Chocolate Mint Cookie, Chocolate Sprinkled Donut, Chocolate Salted Caramel, Gingerbread Cookie.

Contains BOTH Almonds and Coconut: Chocolate Coconut Almond.

PROTEIN POWDERS
Contains Coconuts: Vanilla Protein Powder.

MIGHTY TREATS
Contains Peanuts: Peanut Butter Cups

How long does it take to get my order?

In general, most orders will ship in 1-2 business days. You should expect to receive your order within 5-7 business days. Please allow an extra day or two around holidays and promotions due to increased order volumes.

Are your Vegan products a complete protein?

  • We use a combination of pea protein and rice protein to create a complete protein with all 9 essential amino acids.
  • Plant protein is more sustainable and lower in saturated fat while delivering a high amount of protein. The texture is slightly more grainy than a fine whey protein but easier to digest, especially for people who are sensitive to dairy.

Why do you use palm oil? IS IT SUSTAINABLY SOURCED?

The reason that we use palm oil is because it is a Non-GMO, non-hydrogenated oil that acts as a stabilizer.

We were very selective when choosing a palm oil supplier. Our palm oil is certified sustainable by the RSPO (Round Table on Sustainable Palm Oil). Sustainable palm oil is cultivated using organic practices and requires less than one quarter the land needed to farm other oils such as soybean, coconut, or sunflower. It helps revitalize previously destroyed farmland and promotes biodiversity. Additionally, small farms and their communities benefit from a steady income while building new ecosystems.

What is a net carb and how many are in your products?

Net carbs are calculated by removing the fiber and sugar alcohols from the total carbohydrates. We remove the fiber and sugar alcohols because they do not have a significant impact on blood sugar levels.

How to calculate net carbs: NET CARBS = TOTAL CARBS – FIBER – SUGAR ALCOHOLS

DO YOU HAVE A BRAND AMBASSADOR/SPONSORSHIP PROGRAM?

Yes! We have an Plantbassador program where you can receive a discount code for your audience and earn commission.


Questions about our online store

What is your return policy?

We want our customers to be happy with our products. If you are not satisfied with your purchase, please contact No Cow's Consumer Service by phone at 1 (833) MYNOCOW (1 (833) 696-6269) or on our website at Our Contact Page within 30 days of your receipt of the product.

If you are a first time purchaser on nocow.com we will initiate a refund or exhange. If you are a returning customer we'd be happy to offer you an exchange for another flavor or store credit for a future order.

Due to the nature of our products, we handle returns on a case-by-case basis, and are committed to making it right. Please have your order number available when you contact us to help expedite your request.

What form of payment to accept online ?

We accept Apple Pay, Google Pay, Visa, MasterCard, American Express, Discover, Diner’s Club Card, and PayPal.

Is you website secure?

Yes, it’s safe. We use a secure server in order to protect against misuse of your credit card info.

How do I track my order?

As soon as your order is fulfilled, we’ll send you a shipping confirmation with your tracking ID number.

Do you offer Free Shipping

Yes, we offer free shipping on all orders over $50!

Why isn't my discount code working?

Let’s check a couple of things:

  1. Is the code spelled correctly? (capitalization should not impact it)
  2. Has the code expired?
  3. Are you trying to enter more than one code? (you can only use one code per order)
  4. Is there a "Subscribe and Save" item in your cart? Our website doesn't allow additional discounts to be added to these variants because they already receive an automatic 10% discount. If so, remove the item from your cart and re-add it as a "One Time Purchase" option.

Still need help? Please contact No Cow's Consumer Service by phone at 1 (833) MYNOCOW (1 (833) 696-6269) or on our website at Our Contact Page

Do you Ship Internationally?

While our goal is to make No Cow worldwide, our products are only available in the US currently through our retailer partnerships and online stores. We'll be the first to say when our products are available internationally.

Do you offer wholesale?

Yes! Head on over to our wholesale page for more information and to apply to become a No Cow Wholesaler. More questions? Drop us a note at wholesale@nocow.com and we’d be happy to assist you.

Do I get a discount for having a subscription?

 Yes! All subscription orders are automatically discounted by 10%. All recurring subscriptions, no matter the price, get free shipping!

How do I swap an item in my subscription?

If you change your mind and want to try a new flavor, it is easy to swap your subscription to something else. Log into your account, click "manage subscriptions" and find the one you'd like to change. Click that and choose the new product you'd like instead. 

How do I cancel my subscription?

To cancel your subscription, log into your account and click "manage subscriptions." Find the one you'd like to cancel and click "manage subscription" again. Scroll down until you see "cancel subscription" on the left hand side. You should receive a confirmation email. If you do not receive a confirmation email within 24 hours, please contact info@nocow.com.

Do you have a rewards program?

Yes! When you create an account at nocow.com, you will automatically be enrolled in our Plant Powered Rewards Program. You will start earning rewards points automatically which you can redeem for coupons on nocow.com.

Can I use my Plant Powered Rewards on my subscriptions?

Yes! To use your points on your subscription, log into your subscription and go to Plant Powered Rewards. Choose the reward that says "10% off next subscription order." Copy that code and then go to "manage subscriptions." Click on your next shipment and scroll down to the bottom of the page. You will see a button that says "add discount."

QUESTIONS ABOUT OUR PRODUCTS

What is the shelf life of No Cow products?

For all of our products, we recommend you find the exact “Best By” date printed on the back of our bars.

How much protein is in No Cow products?

We recommend you look at each product for exact nutritional information. However, each 2.12oz protein bar contains at least 20 grams of protein per serving, powders contain at least 20 grams of protein per serving, and the Mighty Treats contain at least 7 grams of protein per serving.

Are your products Vegan? DO THEY CONTAIN DAIRY?

Yes, all of our products are vegan and do not contain dairy.

Are your products gluten-free?

Yes, all of our products are certified gluten-free by the Gluten Free Certification Organization. You can visit their website for more info on the certification requirements.

Are your products non-GMO?

Yes, all of our products are Non-GMO Project Verified!

Are your products Kosher certified?

Our protein bars are certified Kosher by the Orthodox Union.

What are the Natural Flavors listed on your INGREDIENTS?

Our natural flavors are purified extracts from natural sources such as spice, fruit or vegetable. All of the natural flavors we use at No Cow come from real food ingredients such as fruit and chocolate. The flavors are produced using processes such as heating, extraction, and fermentation.

How should I store No Cow products?

All No Cow products should be stored in a cool, dry place.

What is Sugar Alcohol?

The term “sugar alcohol” is misleading, as it’s neither sugar nor alcohol! It’s a reduced calorie sweetener with a low glycemic index used to improve flavor, occurring naturally in certain fruits and vegetables.

What do you use to sweeten your products?

      All of our sweeteners are plant-based and non-GMO. We use a mixture of erythritol, monk-fruit extract and stevia to give the right blend of sweetness.

Where can I find the nutrition information for your products?

        All nutrition facts are listed on the individual product pages on our website.

Questions about Where to Buy

Where can I find No Cow Products?

Online: You can buy No Cow products directly from our website or Amazon!

In-store: You can find us a retailers like Kroger, Walmart, Vitamin Shoppe, CVS, Walgreens, and Sprouts nationwide! Check out our store locator to find a location near you!

I can't find No Cow at any stores by me. What should I do?

First option, join us online! You can buy all of our products directly on our website.

Second, make sure you mention which products you are specifically looking for on shelf to the store manager at your local store. Then, have them get in touch with us at sales@nocow.com and we can help them out!


I HAVE A QUESTION THAT IS NOT LISTED.

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